Providing ED Directors with the Tools to Succeed

ACEP’s Emergency Department Directors Academy (EDDA), delivers you tried-and-true solutions to ED issues, throughout a series of three phases, from a group of experienced practitioners and management experts. During EDDA you will learn to enhance your ED leadership through a series of lectures, breakout sessions, and small-group case studies.

Phase I provides a foundation with topics on:

• Developing leadership and communication skills
• Dealing with difficult staffing issues
• Patient satisfaction
• Preventing errors and malpractice
• Productivity and compensation
• Hospital and physician contracts