Frequently Asked Questions

Is there WiFi? What is the password?

Yes - use the "ACEP24" network and the password is "acepstrong"

How I can access the presentation slides from each course?

they are provided electronically. If the speaker provided them, they will be in the app, in each individial course session, under the Documents and Links section.

Will I be able to provide any feedback on the courses I attended?

Yes. All course evaluations will be conducted electronically. The surveys are a link in each indivudal course session in the app, under the Documents and Links section.

How do I get my CME certificate?

Once the conference has ended, you will be able to access your CME certificate through ACEP's CME Tracker. You will be able to generate a document that you can print, or save to your computer for future reference. Visit the Get My CME Page for Instructions. 

When and how can I get into Virtual ACEP?

Virtual ACEP should be available around November 15, and possibly earlier. Those who received it free with registration (by registering before Aug. 30) and those who purchased the online CME product will receive an email when the courses are available with instruction on how to access them.
The additional CME will be available for 12 months from when it is accessible.

Is there a luggage check area at the Mandalay Bay Convention Center?

Yes. At the bottom of the carpeted ramp from the Registration area (South Convention Center), the bag/luggage check area is just to the left of the Starbucks.

This will be my first annual meeting, what do you suggest I see and do?

Make sure you plan which courses you would like to attend before you arrive onsite as popular courses will fill fast - seating in the course rooms is first come, first seated, so plan accordingly. If you do miss a course, however, Virtual ACEP24 has you covered, with access to all the courses from ACEP24 for 18 months after the conference. The Exhibit Hall features hundreds of companies showing off the latest products related to EM. ACEP24 also features some spectacular social events where you can eat, network and have some fun. ACEP’s Research Forum, EM’s premier research event, is fully integrated into the educational schedule, making it easier than ever to view and discuss original research.

Who is allowed to host hospitality suites and receptions?

Only ACEP-affiliated organizations and exhibiting companies will be given the approval to host official hospitality suites and receptions during ACEP24. For more information, please call 800-798-1822, ext. 3166.

Am I required to wear my name badge?

Yes. All registrants will be provided a name badge for use during the meeting. For security purposes, name badges are required at all times in the convention center and social events. Individuals without a visible name badge will not be permitted into the course rooms, events or Exhibit Hall.

Are ACEP24 venues accessible to people with disabilities?

Yes. In accordance with the Americans with Disabilities Act, ACEP uses only facilities that are in compliance. If you are disabled and require special assistance while attending ACEP24, please call 888-817-2237.

What should I wear to ACEP24 events?

The attire for the meeting is business casual. Every effort will be made to provide a comfortable learning environment; however, meeting room temperatures can fluctuate greatly and may be difficult to control. The temperature is often cool in the meeting rooms, therefore, a jacket or sweater is recommended for the conference.

What is ACEP doing to transition into green meetings?

ACEP has made a commitment to the environment by making small but powerful changes in our meetings that will positively impact the environment and reduce the carbon footprint of ACEP and each registrant and exhibitor. Here is what to expect this year:

No paper presentations will be distributed onsite. Presentations submitted by our speakers will be available to download on the My Registration portion of the ACEP24 website prior to the conference for those wanting to print a copy before the meeting.

• Paperless Evaluations - course evaluations are all done online.
• Registrant badges will be recycled.
• Exhibit Hall carpet will be recycled.
• No printed onsite program - everything you need will be in the ACEP24 mobile app.

As we continue the journey, we welcome your ideas to help us achieve this goal.

Can I register for just one or two days?

Yes, see our pricing page for the many options for attending ACEP24.  

Will my (Group, Chapter, Residency Alumni) have events in conjunction with ACEP24?

We expect many of these groups to conduct events in coordination with ACEP24. Search the schedule in the app for times and locations.

Will there be ACEP Committee and Section meetings?

Yes, many of these networking events and business meetings will happen around ACEP’s annual meeting. Check back as we will continue to update the site as days and times may change. Visit the Committee and Section meetings pages for more information. Or search the app schedule for times and locations.

How can I support ACEP24?

Please visit the exhibitor section of the website through the button at the upper right corner of the site.

I am an exhibitor. What do I need to do?

If you are an exhibitor, there are various ways in which you can engage with ACEP24. Please visit our exhibitor section for details and to contact our team. Use the button on the upper right corner of the site.  

Will there be technical support during the event?

Yes, if you are having any issues accessing content during the event, ACEP will have a dedicated team to help troubleshoot any issues you might encounter.

When and where are future ACEP annual meetings?

Visit our meeting calendar for a complete list of upcoming ACEP meetings. 

What is the cancellation policy for ACEP24?

Full conference registration, less the $200 cancellation fee, is refundable only if submitted in writing to Member Care 30 days prior to the beginning of the conference. Registrations and cancellations received after the 30-day deadline are not refundable. All lab cancellations received after 30 days will not be refunded. Exceptions will be made for family emergencies and must be submitted in writing to Member Care. For these instances, the full conference registration fee, less the $200 cancellation fee, will be refunded. You cannot reinstate a registration after you cancel. If you cancel and are entitled to a refund, expect the refund within 30 days. All refunds will be issued back to the original payment type. Cash payments will be refunded by check.