ACEP ID:

Senior Content Manager

DEPARTMENT

Communications

BASIC FUNCTION Develop and manage messaging and content related to ACEP priorities and across communication channels. Develop and manage multiple member communications based on an established communication plan. Lead the production of print, and online publications in partnership with internal teams, outside vendors and members of the College.

Characteristic Duties and Responsibilities

  1. Serve as the managing editor of ACEP Now. Develop and monitor the budget; set the editorial calendar in conjunction with the medical editor; supervise content creation, layout and production. Develop story ideas and write articles as needed. Engage with Vice President of Communications as needed (approx. 60% of position).

  2. Serve as a messaging expert and content generator (e.g., articles, web content, emails, social media, etc.) for a set of topics including but not limited to clinical advances and emergency medicine research, physician wellness, EM workforce, physician finances, member profiles, etc. 

  3. Lead the content team based on the project, including providing guidance on placement and promotion of the content in our communication channels. 

  4. Coordinate an annual Editorial Advisory Board meeting in conjunction with ACEP's annual meeting. Work with the ACEP Now Medical Editor-in-Chief to communicate with volunteer board members and facilitate any projects or initiatives for the editorial advisory board.

  5. Leverage member relationships, including those on the Communications Committee, the Young Physicians Section, and other working groups, to identify important issues/topics, uncover possible sources or emerging trends, and share member’s personal stories, as appropriate.

  6. Work with Marketing team to identify relevant content to highlight the value of membership.

  7. Gather information from stakeholders and draft copy for onsite programs for ACEP meetings. Work with Creative Services Manager (or external designer) to design and prepare for printing. Work to identify and contract with printer for production as needed.

  8. Draft and publish onsite e-dailies and other communication content for ACEP key meetings.

  9. Develop promotional copy for non-revenue generating activities, including grants, webinars, podcasts, EMF, NEMPAC, etc.

  10. Work in CRM to produce distribution lists for non-revenue generating projects as needed.

  11. Lead efforts to produce the Annual/Impact Report each Spring. Work with Creative Services Manager on concepts and stakeholders on content. Identify and contract with printer for production.

  12. Assign and receive project tasks to and from other communications teammates and lead project collaboration as needed.

  13. Provide communications counsel and assistance to ACEP’s leadership, members, staff and Chapter staff and officers as needed.

  14. Identify needs for freelance writers, graphic designers, and/or photographers. Negotiate rates and manage projects assigned to them. Develop and monitor the budget of these partners. 

  15. In the absence of the Managing Director of Content & Communications Integration, respond to questions and provide direction to staff and members regarding department activities.

  16. Continually monitor the emergency medicine environment and ACEP activities to stay up to date on issues affecting emergency physicians.

  17. Obtain revisions and approvals of articles from appropriate staff, members, and contributors and make content/copy editing changes to all publications produced by the department.

  18. Draft and/or edit other written communications (e.g. reports, correspondence and guidelines) as assigned.

  19. Provide professional support to committees and/or sections as assigned.

  20. Respond to member and chapter requests for information.

  21. Attend business and educational meetings as assigned.

  22. Perform other duties as assigned by supervisor. 

Relationships and Contacts

Reports to:

Managing Director of Content & Communications Integration

Supervises:

Visual Content Manager

Internal Contacts:

Staff in all departments

External Contacts:

Members, chapter executives and leaders, Board of Directors and other leaders, other associations, vendors and consultants

Required Education and Experience

  1. Bachelor's degree in journalism, communications or a related field, or equivalent experience.

  2. Five years related experience, with emphasis on managing and writing for a periodical publication and website.

  3. Five years managing writers, designers and/or freelance personnel.

  4. Proficiency with a web content management system.

  5. Experience working in customer relationship management system (e.g. Microsoft Dynamic CRM).

Other Desired Qualifications

  1. Familiarity with issues in emergency medicine and organized medicine.

  2. Experience working with membership associations.

  3. Ability to work under and meet deadlines.

  4. Good people skills.

  5. Web publishing experience.

We are an equal opportunity and E-Verify employer who offers a competitive salary, an excellent benefits package, a retirement plan and more.

If you have questions regarding this position or would like to submit your resume, please contact us.

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